Tesla owner Frenchie recently rented a Tesla from Hertz and shared 10 ideas on making the experience 10 times better. I think these ideas provide great feedback for Hertz, which could implement them and make renting an EV even better.
I think that for people to experience a Tesla EV, companies utilizing them in rental fleets would fare better listening to some of these ideas. And although some are Tesla-specific, such as relating to Autopilot and Full Self-Driving, others can be implemented by fleets that have a variety of EVs.
Frenchie’s 10 Ideas
Temporary App Access
The first idea is to grant temporary app access. Frenchie was given a key card and missed out on a lot of features such as Summon, live camera, and pre-conditioning.
“Having temporary access for the duration of your rental and automatically added to an existing or new Tesla account would be a great addition.”
Personalized Welcome Message
If you’ve ever been to a hotel room, you might have noticed a welcome message on the TV screen. It is a nice personal touch. Frenchie pointed this out and I agree.
Ensure All Cars Have The Latest Update
Frenchie noted that for renters to have the best possible experience, all the Tesla vehicles in the fleet need to be on the latest update.
“Even if the car isn’t on WiFi, Tesla should force those VINs to upgrade via LTE.”
After tweeting the thread, Frenchie received a lot of feedback on his ideas and shared one of those with me for this idea in a Twitter direct message. He said that it was suggested to him to not ...Continue Reading Here